How Do Customer Service and Returns Work for Google Shopping Actions?

Google manages customer support and facilitates returns.

Some of the restrictions of Google Shopping Actions include:

  • Must allow returns for up to 30 days from delivery (14 days for electronics)
  • No restocking fees
  • Customer Service and Returns very similar to Fulfilled by Amazon

Brian Roizen is the Cofounder and Chief Architect of Feedonomics, a full-service feed optimization platform that optimizes product data for hundreds of channels. He has been featured on numerous podcasts and eCommerce webinars, and regularly contributes to Search Engine Land and other industry-leading blogs. Brian graduated summa cum laude from UCLA with both a Bachelor’s and Master’s degree in Mechanical Engineering.

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