FAQs
We know that there’s a lot to learn about the Feedonomics platform. That’s why we’ve put together a collection of questions that we get asked the most.
If you have any other questions not listed here, feel free to ask us. We would be happy to have a chat!
What is a data feed?
Can Feedonomics handle complicated and large feeds?
What CSEs and Marketplaces are supported?
Feedonomics supports hundreds of Shopping Engines and Marketplaces, including Google Shopping, Bing Shopping, Amazon, eBay, and Facebook Product ads.
What Shopping Platforms are supported?
Feedonomics supports product feed exports from dozens of different shopping platforms, including Magento, WooCommerce, Shopify, and BigCommerce. For custom shopping platforms, we can also create a dynamic product feed by crawling.
How is Google Shopping managed?
How can we be successful on Google Shopping?
First, your product data has to meet Google’s editorial guidelines. The next most important step is to properly optimize your feed. This doesn’t just mean every attribute is filled in. This means that your attributes, like title, actually match the way users are searching for them.
An excellent read is the Secret Math Behind Google Shopping.
How do I get my data feed to Google?
How long does my data feed last on Google?
My prices are constantly changing. Does this mean I can’t do Google Shopping?
What happens if data in my feed is inaccurate (such as prices or destination URL’s?)
What do I need to do to get started?
How can I provide access to my data feed?
In order of convenience:
- Your data feed is hosted on an URL. This will allow the analyst to update your data feed automatically daily, ensuring the most accurate and up to date information available.
- Your data feed is easily exported in a delimited format from your Shopping Cart. In this instance, your analyst will need access to the backend of your site where they can manually download the data feed. Another option is to have the feed exported to an FTP folder where we can pull the data from.
The least desirable (and not really a good recipe for success) way is to do a local upload from your computer, as this file is not refreshed and can become outdated.
What feed formats does Feedonomics accept?
Feedonomics can import feeds of just about any format:
- Delimited (CSV, TSV, etc.)
- XML
- JSON
- NDJSON
We accept delivery via URL or FTP/SFTP (or FTPS and LFTP).
Check out our direct platform integrations here: https://feedonomics.com/supported-shopping-platforms/
Is your data not accessible easily? We can also crawl your site to generate a feed!
Who can sell on Google Shopping?
What is the best advantage of using Google Shopping?
How are products ranked on Google Shopping?
Products are ranked based on product bids as well input from the Google Shopping algorithm, which pulls information from your data feed to help it match products to relevant user searches. This is why the more data rich (and honest) your data feed is, the better your performance will likely be.
That said, there is still a heavy emphasis on proper bid management. Being able to quickly identify product performance and adjust bids and budget accordingly is still the most important skill required to effectively manage your product listings.
How can I optimize my feed for more relevant rankings?
What if I want to list my products in multiple countries?
I own a Shopify store and make changes to my items on the website regularly. How does your platform update my product listings? Does it happen automatically?
I have 10,000 products listed on Amazon, my feed file is an Excel document which I update manually. I would like to use your platform to get onto eBay, Walmart, and Newegg.com but I do not have a website, can you help me?
My website sells around 70% of all the Nike basketball shoes ever made. There is an affiliate site where I would like to get the remaining 30% of Nike basketball shoes, can I combine my feed file with both websites inventory?
Can you give me a little more details on how your work with affiliate sites in terms of pushing and pulling data between my site and the affiliate site?
I am interested in trying dynamic text ads. Are there any guidelines with Feedonomics that I need to meet in order to get approved? What is the turnaround time to get my ads live?
I have been using ChannelAdvisor for 2 years, what are the advantages of using Feedonomics?
- High level: ChannelAdvisor is an expensive solution that charges a percent of revenue. Also has a terrible UI for doing feed optimization.
- Channeladvisor charges a percentage of ad spend, a percentage of revenue, and they also charge for the setup (For example the yearly fee for a Magento connector is $3600)
- If you want to learn more speak to one of our specialists about the benefits of working with Feedonomics Vs Channeladvisor. Join the thousands of brands, retailers, and agencies who choose Feedonomics.
If I sign up with your platform will I be locked into the quoted price without increases for at least 12 months?
I have sensitive product information. If I use your self-serve option will my data be secure and unreadable by your employees?
Is there a suggested minimum amount of products needed that would justify using Feedonomics?
Can I take my products from one Marketplace and list them onto another marketplace? (Example: Take my Amazon listings and put them on eBay) – A lot like question 3 above, but this is the exact way it gets asked pretty much daily.
How long does it take to get on Amazon, eBay, etc.? (Is it a Turn-key solution?)
What is a “template” in regards to Amazon and eBay? Does Feedonomics provide us with these templates?
If I have some of my products already posted directly to marketplaces like eBay and Amazon, how can Feedonomics help me?
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