Ambush Skateboarding

Client Overview

Ambush Skateboarding is a global leader in skateboarding retail. The company was founded in 1997 and specializes in skateboards, footwear, and apparel.

The Challenge

On the Friday before Memorial Day, the legacy feed system Ambush was using did a bad code update, which resulted in a month-long Amazon suspension during Ambush’s peak season. They provided little to no helpful support to diagnose and fix the issue.

Ambush also had challenges listing their full product catalog on Amazon and eBay. 

Another challenge was that Ambush wanted to have an Omnichannel presence while also maintaining low inventory levels of many unique products, which could easily lead to oversold issues.

The Feedonomics Solution

“The Feedonomics FeedAMP™ solution automated the full marketplace order process for our brands on Amazon and eBay. After Feedonomics solved our feed issues, we now have more products listed on our two eBay Stores than we did with our previous solution provider, and our sales are reflective of that.

Feedonomics was also able to solve a problem that the others couldn’t relative to Amazon’s “Pending” order status. Many of our products have low stock, and when that inventory isn’t immediately reserved while the order is in Pending status, you can run into oversold situations, which could lead to a suspension.

Feedonomics solved this problem effortlessly. In addition to marketplaces, Feedonomics also helped us optimize our feeds for Google Shopping, Bing Shopping, Pepperjam, Criteo, and Facebook. We fully appreciated the attention to detail from the Feedonomics team and the fantastic service from start to finish.”

Eric Elliott
General Manager & Director of eCommerce, Ambush Board Co.