Feedonomics Privacy Policy
Feedonomics Holdings, LLC (“Feedonomics”) respects your privacy. This Privacy Policy is intended to identify the types of information that we collect through this website and the Feedonomics App (collectively, the “website” or “site”), as well as how that data is used, your rights with respect to that data, and how you may contact us to exercise your rights.
Feedonomics may amend this Privacy Policy at our discretion at any time. When we make changes to this Privacy Policy, we will post the updated notice on this page and update the effective date. This policy was last updated on January 19, 2022.
Information We Collect and How We Use It
Personal information generally refers to information that (i) relates to an identified or identifiable natural person, or (ii) identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
When using our site, you may be asked to enter certain pieces of personal information, including your name, email address, phone number or other details to express interest in our product or help you with your experience. We may use this information, as well as any additional information that we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey, engage with marketing, browse the website, or use certain other site features, in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better serve you in responding to your business outreach, pricing inquiries, or customer service requests.
- To send periodic informational and/or marketing emails regarding your order and/or other products and services.
- To process orders and/or carry out any requested services.
Users are responsible for any third-party personal information obtained, published or shared through our site and confirm that they have the third party’s consent to provide the third-party personal information at issue.
Information Collected by Automated Means
Information may also be collected through automated means, including through cookies, log files, web beacons, link tracking, and/or third parties. Some of the information collected through automated means may be tied to personally identifiable information to provide targeted offers and improve the content of the site. Other information collected through automated means may not be personally identifiable and is used only for improving the functionality and performance of the site.
Cookies. Cookies are small files that a site or service provider transfers to your device through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture or remember certain information. When you visit our site, we may place cookies on your device that collect information about your online activities. Cookies allow us to track use, infer browsing preferences, and improve your browsing experience. For instance, we use cookies to help us maintain sessions when logged into the Feedonomics platform. We also use cookies to help us provide improved services based on your browsing activity and compile aggregate data about site traffic and interaction so that we can offer a better site experience. If you are interested in controlling cookie usage, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies or limit certain types of cookies. You may do this through your browser settings. If you disable cookies, some features may be disabled. It is not recommended to disable all cookies as it will impact your ability to use the site.
Log Files. Web site log files are used to store information such as: internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer the site, track user’s movement within the site and gather broad demographic information for aggregate use.
Information Use and Retention
Information collected through this website will generally be used for the purpose for which it was provided, or as otherwise set forth in this Privacy Policy. This means that Feedonomics will ordinarily only use and retain personal information and other information collected on this website for, and as long as, it is needed to provide services or products that you have requested; to communicate with you; for invoicing, advertising, and marketing; for improving the user experience, such as troubleshooting, optimization, and personalization; and to comply with our legal, contractual, and regulatory obligations. We may also use and retain information for other purposes where you have given consent, such as in response to a pricing or hiring inquiry, or where a legitimate commercial interest exists.
How We Share Your Personal Information
Feedonomics does not sell your personal information and has not done so in the past 12 months. We may, however, share your personal information with authorized service providers or business partners that help us carry out our business activities; in response to lawful requests from public authorities or judicial tribunals; with a related business entity in connection with a merger or corporate reorganization; or as may be necessary to comply with the law, enforce our site policies or protect third parties’ or Feedonomics’ rights, property, or safety.
Data Security
Safeguarding the information you give us or we receive about you is a priority for Feedonomics. We take appropriate and industry-standard data security measures to protect against loss, misuse, unauthorized access, alteration, disclosure, or destruction of your personal information. We also provide security awareness and training for our workforce.
Correcting/Updating/Deleting/Deactivating Personal Information
Certain data protection laws may provide you with a right to access, correct, or request deletion of your personal data. If you would like to view, update, or remove the personal information that Feedonomics has relating to you, please make a request by emailing support@feedonomics.com.
If at any time you would like to unsubscribe from receiving marketing emails from Feedonomics, you can click the unsubscribe link at the bottom of the email or email us at support@feedonomics.com and we will remove you from all appropriate marketing correspondence.
Legal Basis for Processing EEA/UK Data
Lawful Basis. We generally collect personal data from you only where (i) we need the personal information to perform a service to you, (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
Notice. If we ask you to provide personal information to comply with a legal requirement or to perform a service to you, we will generally make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not, as well as of the possible consequences if you do not provide your personal information. By providing the information requested, you consent to its use for the purpose collected.
Legitimate Interest. We may generally use your information to the extent that we conclude that a legitimate interest exists for doing so, taking into account the purpose of the use, necessity of the use, and potential benefits or downsides of that use to you. For example, as set out elsewhere in this Privacy Policy, we may rely on our legitimate interests when responding to your queries, improving and personalizing our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities (e.g. checking your identity, fraud prevention). If we collect and use your personal information in reliance on our legitimate interests, we will generally make clear to you at the relevant time what those legitimate interests are.
Questions. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.
Automated Decision Making. We may use automated means to help us screen for risk, fraud, or abuse, or to direct certain promotional material to specific users. If you are an EEA or UK resident who wishes to object to this sort of automated decision making, you can object to profiling by contacting us using the contact details provided below. Subject to applicable law, we can provide you with details underlying the automated decision-making review and assist with rectification of any inaccuracies.
California Consumer Privacy Act
California Resident Rights: The California Consumer Privacy Act (the “CCPA”) provides certain rights to California consumers, including the following:
- Right to Know: You have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices.
- Right to Request Deletion: You have the right to request that we delete your Personal Information that we have collected from you.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
These rights are not absolute, and there may be cases when we decline your request as permitted by law or as required to carry out services to you.
Information Collected: As explained elsewhere in this Privacy Policy, we may collect the following types of information from you, your device(s), or from third parties. To the best of our knowledge, we have not collected any other types of personal information via this website in the last twelve months.
- identifiers, such as cookies, log files, browser Information, device Information, and security information;
- internet, network, or geolocation information;
- business and pricing inquiry information;
- commercial information, such as contact, account, order, shipping, and payment information;
- personal information, including name, phone number, mailing address, email address, and, in certain circumstances, employment affiliation or history; and
- information derived from other categories of website interactions, which could include your preferences, interests, and other information used to personalize your experience.
We may use, retain, and disclose this information for the business purposes described in this Privacy Policy. We consider the use of this information to be within our legitimate business interests.
Information Sharing: Feedonomics does not sell personal information collected on this website. However, as explained elsewhere in this Privacy Policy, we may share Personal Information with authorized service providers or business partners to carry out certain services or requests. We may also share personal information if you use our services to interact with third parties or direct us to disclose your Personal Information to third parties.
Right to Know and Deletion: To exercise your “right to know” or “right to delete,” California residents may contact us by emailing support@feedonomics.com, or by mailing a request to the address listed below. To protect your personal information, we will verify your identity by a method appropriate to the type of request you are making.
Other California Disclosures
Shine the Light Disclosures: California law permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. Feedonomics does not share information with unaffiliated third parties for their marketing benefit. For additional information, California residents may contact us at the address below using the reference “Shine the Light Disclosure.”
Do Not Track: California law requires that websites disclose their practices with respect to the use of tracking technology by third parties and whether the site honors browser “Do Not Track” signals. Third parties are not allowed to collect personal information from this website for their own benefit. However, this site does not currently recognize or respond to “Do Not Track” browser settings or signals.
Children
As a general rule, Feedonomics’ website and services are not targeted toward children. We ask that no person under the age of majority use this website or submit personal information via this website. If we become aware that a minor’s personal information has been improperly submitted, then we will take all commercially reasonable steps to delete that information in a manner consistent with all applicable regulations.
Contact Information
If there are any questions regarding this privacy policy you may contact us using the information below.
Feedonomics.com
21011 Warner Center Ln Suite A
Woodland Hills, CA 91367
United States
(844) 673-7305